- Most test results will be available within 7-10 days - laboratory results are received electronically; everything else is received by fax or post.
- It is your responsibility to telephone us after 7-10 days to request your results - this ensures they are dealt with safely and efficiently.
- Please do not request test results before 9:30am - the receptionists will be busy dealing with on the day appointment requests.
- We will contact you by post if any essential action is required - occasionally, we will contact you by telephone if it is more urgent.
- Therefore, please make sure the surgery has an up to date record of your address and telephone numbers at all times.
- The practice team are only able to reveal and discuss the results of tests that we have arranged directly.
- If a test was arranged by another NHS provider, e.g. a hospital, please contact them if you have any questions relating to that test, including the result.
- The practice has a strict policy regarding confidentiality and data protection, and we will only release test results to the person to whom they relate.
- The only exceptions are if we have been given prior permission to discuss test results with a third party, or if the patient is not capable of understanding them.
